Terms & Conditions

View Our Terms & Conditions

Welcome to the ‘www.bronzedbunny.com’ website [the website]. This website is owned and operated by Bronzed Bunny HoldCo., LLC.

OWNERSHIP OF RIGHTS
All rights, including copyright, in this website are owned by or licensed to Bronzed Bunny HoldCo., LLC. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.

ELIGIBILITY
You will be required to provide information about yourself including, but not limited to, your name, telephone number and email address, which is true, accurate, current and complete in all respects.

Should any of your registration information change in the future you are required to amend your personal online account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details, you represent and warrant that the payment details you provide on ordering are both valid and correct, and you confirm that you are the person referred to in the billing information provided.

The purchase of merchandise through the Bronzed Bunny HoldCo., LLC website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with United States law.

AVAILABILITY
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.

ORDERING ERRORS
You are able to correct errors on your order up to the point at which you click on ‘Submit Order’ on the final page of our ordering process.

DELIVERY
We have limited accessibility to delivering worldwide. However, if you are interested in our products give us a call or send an email and perhaps we can work out a solution for you. Question? Email customer service at hello@bronzedbunny.com.

We will deliver the merchandise in accordance with the delivery option selected by you. Please view our delivery options for full details. Whenever referred to, working days exclude Saturday, Sunday and most U.S. holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or return or exchange your merchandise. For further information, please see the returns and exchange policy section within these terms and conditions.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email advising you of this. Our acceptance of your order will take place upon dispatch of the product(s) ordered. If you require any information concerning your order please email us at hello@bronzedbunny.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorization for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

INSPECTION
You should inspect the merchandise upon receipt and check that everything specified on the delivery receipt is included. You will be deemed to have accepted the order unless you notify us immediately that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

PAYMENT
Payment can be made by any of the following methods: We accept the following credit cards; Visa, MasterCard, American Express, and Discover. Payment will be debited and cleared from your account at the point at which your order will be dispatched. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment to Bronzed Bunny HoldCo., LLC, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you.

RETURNS & EXCHANGE POLICY
We source the finest ingredients to create our skincare & tanning solutions. If you have any questions about our products before purchasing, please do not hesitate to ask us. We cannot guarantee that customers will not experience skin reactions and cannot be held responsible should any occur. We are completely transparent in our ingredient listings, so please read them carefully before placing an order. Your sensitivities are your responsibility. For this reason, we cannot offer any refunds on opened or used merchandise.

Unopened items may be returned for a full refund up to 14 days from the date of purchase. Opened items may be returned for a store credit within 7 days of purchase. We simply ask you follow our Returns & Exchange guidelines below on the bottom of this page. Gift cards & samples are non-refundable.

We are a small-batch brand that carefully hand crafts our products to ensure your satisfaction. We hope you feel the love that goes into every single product we make. Should any product fall beneath your expectations, please kindly let us know.

PROMOTIONS
Examples: FREE “STANDARD” DELIVERY ON ALL ORDERS of $75 OR MORE, FREE BAG WITH ORDERS OF $75 OR MORE.

Free delivery of orders will be within 3-7 working days as per usual Standard Delivery terms. This offer is only available online. Bronzed Bunny HoldCo., LLC reserve the right to withdraw this offer at any time.

We reserve the right to cancel or stop any promotions at any time and will only honor orders made within the promotion period.

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